Frequently Asked Questions
We photograph every item to match what actually ships, including true color, print, and scale.
Yes. Shipping within the United States is free with no minimum and takes 3 to 7 business days after a 3-business-day processing window. International orders are accepted, and shipping is calculated at checkout.
We're not the oldest name in jewelry or clothing, so we lean on being reachable and accurate instead: real responses from real people, and photography that matches what actually arrives.
Live chat on the site, with a fast response. It's the thing customers mention most in their reviews.
Contact us within 30 days of delivery if your item arrived damaged, defective, incorrect, or lost in transit, and we'll issue a full or partial refund or a free replacement, no need to ship anything back. Change of mind after 30 days or damage from misuse isn't covered.
We don't currently offer a separate warranty beyond the 30-day policy above.