Shipping policy

Free standard shipping on every U.S. order — no minimum.

Where we ship

  • United States (including Puerto Rico, U.S. territories and APO/FPO addresses): free standard shipping.
  • Canada, Australia and New Zealand: flat $9.95 USD shipping, shown in your local currency at checkout. If your order includes items that ship from different warehouses, checkout may show a separate shipping charge for each shipment.
  • We do not ship to other countries at this time.
  • Some products can only be shipped within the United States. These are not shown to shoppers in Canada, Australia or New Zealand.

Order processing

  • Most orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a shipping confirmation email with tracking once your order ships.
  • If your order includes items from different warehouses, they may arrive in separate packages.

Delivery times

Our products ship from different warehouses, so delivery time depends on the item and where you live.

  • United States, items from U.S. warehouses: usually 3–9 business days from order to delivery.
  • United States, items from our partner warehouses overseas: usually 7–15 business days from order to delivery.
  • Canada: usually about 10–20 business days from order to delivery.
  • Australia and New Zealand: usually about 8–20 business days from order to delivery.

Orders ship with tracked carriers such as USPS, UPS, FedEx or our suppliers' tracked postal partners. Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather or holidays.

Duties and taxes (Canada, Australia and New Zealand)

  • Our prices and shipping charges do not include import duties, taxes or carrier handling fees. If your country charges any of these on delivery, they are the customer's responsibility.

Lost or delayed packages

  • If your package appears lost or is significantly later than the estimate, contact us at support@silverfoxsales.com and we will help track it down or make it right.

Incorrect address

  • Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.