Frequently Asked Questions
Colors can appear different on different screens. If an item arrives damaged, incorrect or materially different from its description, contact support@silverfoxsales.com with your order number and photos so we can help.
Standard U.S. shipping is free with no minimum purchase. See our shipping policy for processing and delivery estimates. Contact support@silverfoxsales.com before ordering if you have a delivery or destination question.
Review the product details, size information and return policy before ordering. Checkout supports secure card and digital wallet payments, and our support team can answer product or order questions.
Email support@silverfoxsales.com with your order number and question. Our normal hours are Monday–Friday, 9 AM–5 PM Eastern Time, and we aim to respond within one business day.
Eligible returns can be requested within 30 days of delivery. Items must be unused and unworn with original tags, accessories and packaging. Customer-paid return shipping applies to preference or sizing returns. Some items, including opened or used intimate and personal-care products, are excluded. Read our return policy and contact us before sending anything back.
We don't currently offer a separate warranty beyond the 30-day policy above.